Frequently Asked Questions

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Is the ProSonic GO safe for all skin types?
Yes. The ProSonic GO is effective, but gentle enough to be used any skin type, including sensitive and problem skin.

Can I use the ProSonic GO to cleanse my skin every day?
Yes. Because ProSonic GO is non-abrasive, it can be used daily for morning and night cleansing routines.

Can I use the ProSonic GO in the shower?
Yes. The ProSonic device is completely a waterproof and rechargeable device, making it ideal for use in the shower or bathtub when charged. However, do not charge the ProSonic GO device while bathing.

Are there other skin conditions that the ProSonic GO can help improve?
The ProSonic GO can help reduce and prevent many common skin irritations, including ingrown hairs and razor burn from shaving.

Can I remove makeup with the ProSonic GO?
It is best to remove makeup before using the ProSonic GO to avoid staining the brush bristles. Using it to remove makeup will not, however, harm the device.

Can I apply moisturizer or creams using the ProSonic GO?
Yes. You can use the makeup sponge brush head to apply cosmetic products, as well as facial creams.

How do I care for the ProSonic GO device?
The brush head should be cleaned once a week using a mild antibacterial soap. For best results, the brush head should be replaced every 3-6 months. The body of the device can be cleaned with warm water and a mild soap.

Is there a warranty for the ProSonic GO device?
Yes. The ProSonic GO comes with a 1 year warranty from the date of purchase.